1. Introduction
No Studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image generation platform. By using our Service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and billing information
- Product Images: Photos and images you upload to generate model photos
- Generation Preferences: Model selections, scene choices, and customization settings
- Payment Information: Credit card details and billing addresses (processed securely via Stripe)
- Communications: Correspondence with our support team
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking: Information collected through cookies and similar technologies
- Performance Data: Generation times, success rates, and error logs
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To generate AI model photos from your uploaded product images
- Account Management: To create and maintain your account, process payments, and manage subscriptions
- Service Improvement: To analyze usage patterns and improve our AI models and platform features
- Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance
- Communications: To send service updates, billing notifications, and promotional content (with your consent)
- Security: To detect, prevent, and address fraud, abuse, and security issues
- Legal Compliance: To comply with legal obligations and enforce our Terms of Service
4. Your Uploaded Images
Important: We take the privacy of your uploaded product images seriously:
- Your uploaded images are used solely to generate your requested model photos
- We do NOT use your images to train our AI models without explicit consent obtained through a separate agreement
- Your images are stored securely with encryption and access controls
- You can delete your uploaded images at any time from your account
- We do not share, sell, or license your images to third parties
- Generated images become your property subject to our Terms of Service
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our platform (hosting, payment processing, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
- Consent: With your explicit consent for specific purposes
- Aggregated Data: Non-identifiable, aggregated data for research and analytics purposes
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure data centers with physical and digital access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and confidentiality
- Incident response procedures for potential breaches
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained until you request deletion or after 2 years of inactivity
- Uploaded images: Retained until you delete them or close your account
- Generated images: Stored indefinitely unless you request deletion
- Payment records: Retained for 7 years for tax and accounting purposes as required by law
- Usage logs: Retained for 90 days for security and analytics purposes
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (right to be forgotten)
- Portability: Request a copy of your data in a structured, machine-readable format
- Objection: Object to processing of your data for certain purposes
- Restriction: Request restriction of processing under certain circumstances
- Withdrawal of Consent: Withdraw consent for marketing communications at any time
To exercise these rights, contact us at support@onmodelai.com. We will respond within 30 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising your CCPA rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) including those outlined in Section 8 above. Our legal basis for processing your data includes:
- Contract Performance: To provide the Service you've subscribed to
- Legitimate Interests: To improve our Service and prevent fraud
- Consent: For marketing communications and optional features
- Legal Obligations: To comply with applicable laws
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on our platform. The "Last updated" date at the top indicates when the policy was last revised. Your continued use of the Service after changes constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@onmodelai.com